Refund Policy
If Localdock does not fit your workflow, email hey@localdock.dev within 14 days of buying and you get your money back. You do not have to explain why.
How it works
- Email hey@localdock.dev from the address you bought with, or include the order number from your receipt.
- We reply within 3 business days — usually much sooner.
- The refund is issued through Creem, the merchant of record, back to your original payment method. Banks typically take 5–10 days to show it.
- Your licence stops working after a refund. If it is installed, it will fall back to the purchase screen at the next launch.
After 14 days
Ask anyway. If the app is broken for you, or does something we said it would not, we would rather refund you than have you stuck with software you cannot use. What we will not do is refund a licence that has been redistributed.
Something broken instead?
A refund is always available, but if you hit a bug we would genuinely rather fix it. It is a one-person product; a real bug report usually gets a fix faster than you would expect. Either way, email the same address — we will not make you choose between the two.
Chargebacks
Please email before disputing a charge with your bank. A dispute costs both of us fees and takes weeks to resolve; a refund takes one reply.